MTN Mobile Money Zambia has launched a direct international remittance service from MoMo wallets to bank accounts in the European Union, the United Kingdom, and Canada.
Announced on January 28, 2026, this development positions MTN MoMo as the first mobile money provider in Zambia to offer such wallet-to-bank transfers to these regions, with fees starting as low as K5 per transaction.
The service enables users to send funds securely and promptly using standard international banking identifiers, including IBAN, SWIFT codes, sort codes, and routing numbers.
Accessible via the MoMo App or USSD code *115#, it supports a range of cross-border needs such as personal remittances, business payments, educational expenses, and other international obligations, all while adhering to full regulatory and security standards.
Key Features and Cost Advantages
This initiative expands MTN MoMo’s remittance corridors beyond existing routes to South Africa and India, incorporating major global markets in Europe, the UK, and Canada.
Transactions are processed quickly and securely, eliminating intermediaries often associated with higher costs in traditional channels, where fees frequently exceed USD 30 per transfer.
The low entry fee of K5 significantly reduces barriers to international payments, making the service the most affordable option currently available in the Zambian market.
This affordability directly addresses customer needs for cost-effective global connectivity.
This initiative responds directly to customer demand for more accessible and affordable global payment solutions. We aim to simplify international money transfers while expanding financial inclusion and strengthening Zambia’s participation in the global digital economy
Komba Malukutila, Chief Executive Officer of MTN Mobile Money Zambia
Alignment with Broader Strategic Objectives
The launch aligns with MTN Group’s overarching strategy to enhance cross-border payment capabilities across its African mobile money platforms.
Remittances continue to serve as a vital economic lifeline for Zambian households, supporting consumption, education, and small business activities.
By providing low-cost, digital alternatives to conventional transfer methods, MTN MoMo contributes to greater financial inclusion and efficiency.
The service also supports users engaged in cross-border commerce and informal trade, enabling faster and more reliable access to international financial networks.
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This development reinforces Zambia’s integration into the global digital economy, particularly for diaspora communities and migrant workers sending funds home.
Looking Ahead
MTN MoMo Zambia’s introduction of direct wallet-to-bank transfers to the European Union, the United Kingdom, and Canada represents a significant advancement in accessible international remittances.
With minimal fees starting at K5, rapid processing, and full compliance, the service lowers costs, simplifies operations, and broadens financial inclusion for Zambian users.
As of January 30, 2026, this milestone strengthens MTN’s role in fostering inclusive digital payments and supports Zambia’s participation in global economic flows.
For detailed activation instructions and current terms, refer to official MTN Mobile Money Zambia resources or the MoMo App.
MTN MoMo Overview
M-PESA MoMo login / MTN Mobile Money Zambia login can be done by dialling the USSD menu (*303#) on your MTN SIM and entering your MoMo PIN, or by using the dedicated MoMo mobile app once downloaded and set up.
MTN Mobile Money Zambia call centre support and customer help can be reached by calling 215 from your MTN line for issues like fraud reporting, disputes, and account assistance.
MTN Mobile Money charges chart Zambia includes transaction fees for sending and withdrawing money: for example, smaller transfers (K5–K150) cost as little as K0.25–K0.50, while larger amounts attract slightly higher charges; withdrawals also have tiered fees (e.g., about K2.50 for small cash-outs).
MTN Zambia operates the MoMo service as part of its telecom offerings, providing mobile wallets to millions of users for transfers, bill payments, airtime purchases and more.
How to open MTN Mobile Money account Zambia: visit any MTN Zambia outlet or registered MoMo agent with your National ID (e.g., NRC or passport) and complete a simple registration form; the account itself is free to open.
MoMo app Zambia download: the MTN MoMo mobile app can be downloaded from the Google Play Store for Android or Apple App Store for iOS, enabling full wallet access and transactions on your smartphone.
Ronnie Paul is a seasoned writer and analyst with a prolific portfolio of over 1,000 published articles, specialising in fintech, cryptocurrency, climate change, and digital finance at Africa Digest News.
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