Genetec is redefining the future of security investigations with its latest breakthrough. In the high-stakes world of incident response, time is everything, and every second spent combing through hours of footage can mean the difference between prevention and loss.
Whether it’s piecing together surveillance across a sprawling corporate campus or tracing a suspicious vehicle through multiple sites, speed and precision are paramount.
That’s where Genetec’s latest breakthrough comes in: a powerful suite of intelligent automation (IA)-powered investigation tools built into its Security Center SaaS platform.
Designed to help operators quickly locate video evidence, understand the context surrounding an event, and close cases in minutes, this innovation transforms how security teams work, shifting from manual video review to smart, context-aware analysis driven by AI.
The new tools redefine how investigators work, combining AI-powered search with context-aware automation.
The goal? To make evidence discovery faster, smarter, and more intuitive transforming reactive security into proactive intelligence.
From Manual Scrubbing to Machine Intelligence
Genetec has long focused on connecting disparate systems, including cameras, access control, and sensors, into a single, cohesive platform.
This new update goes further: it eliminates the tedious manual scrubbing of footage and replaces it with natural language search, real-time object detection, and context-driven workflows.
Now, investigators can query the system using everyday language (“show red car entering Zone C between 2 and 3 p.m.”) or simply highlight a person or vehicle in the feed to launch a full investigation.
The result: automated, enriched insights that reveal what happened before and after key moments, even across large, multi-site deployments.
“We’re delivering a unified, context-aware investigation experience where operators can quickly understand what happened and act with confidence.”
Jonathan Doyon, Senior Product Group Director, Genetec Inc.
Inside the New AI Features
Here’s what’s powering this next generation of security investigations:
1. Intelligent Search
Start an investigation directly from a video clip. Highlight a person, vehicle, or object, and the system automatically launches a targeted search using contextual clues with no tedious setup required. Think of it as an AI co-pilot for your forensic workflow.
2. Nearby Activity
Need to see what unfolded just before or after an event? This feature scans for nearby movement or detected entities within a specified timeframe, helping build narrative context and confirm or disprove suspicions with hard data.
3. Entry and Exit Detection
Find the exact moments a person or object entered or left a monitored area. It’s perfect for verifying access violations, deliveries, or escape routes with no more fast-forwarding through hours of footage.
4. Similar People Search
Using advanced similarity detection, the system creates visual “profiles” and identifies look-alikes across camera networks even if the devices come from different vendors. That means multi-site, multi-camera identification just got easier and faster.
Each feature is built with privacy-by-design principles, ensuring all data and exports are traceable, secure, and compliant with evidence standards.
Why It Matters
Rolling out to all Security Center SaaS users from September 29, 2025, these capabilities arrive at a moment when rapid, data-driven response is becoming mission-critical.
Whether for corporate campuses, airports, universities, or public agencies, these tools can drastically reduce investigation fatigue, enabling teams to resolve incidents faster and more confidently.
The significance isn’t just technical but strategic. In an era where AI is rapidly shaping everything from logistics to law enforcement, Genetec’s open architecture stands out.
The system supports thousands of camera models and integrates metadata across vendors, ending vendor lock-in and unlocking a new level of interoperability for enterprise security teams.
“This is only the beginning,” says Doyon. “We’re focused on giving security professionals tools that enhance awareness, accelerate decisions, and preserve trust.”
The Takeaway: AI as a Force Multiplier for Security
With these new IA-powered tools, Genetec is redefining investigative intelligence. The future of security is no longer about watching; it’s about understanding.
If your organisation deals with large-scale monitoring or compliance-heavy investigations, it might be time to explore how Security Center SaaS can make your workflows smarter, faster, and more human-centred.
Your next investigation could take minutes instead of hours.
Ronnie Paul is a seasoned writer and analyst with a prolific portfolio of over 1,000 published articles, specialising in fintech, cryptocurrency, climate change, and digital finance at Africa Digest News.
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