Mawingu Strengthens Leadership with New Head of Max

Mawingu Strengthens Leadership with New Head of Max

Mawingu, Kenya’s leading internet service provider focused on rural and peri-urban areas, has announced the appointment of Emmaculate Wadenya as its new Head of Max. With a proven track record of building high-performing sales teams and driving growth, Emmaculate is set to lead Mawingu to even greater heights.

A Leader with a Vision

Emmaculate brings over 15 years of experience in sales and business development to Mawingu. Her career is marked by her ability to promote the growth and adoption of innovative products and services across various industries in Kenya.

Her exceptional leadership skills, including coaching, motivating teams, and developing winning strategies, have made her a valuable asset to any organisation.

Previous Roles and Achievements

Before joining Mawingu, Emmaculate held significant positions, such as Country Manager at TopUp Mama, a platform that provides essential supplies and short-term credit to African restaurants. Her leadership at TopUp Mama demonstrated her commitment to growth and her ability to drive results.

Mawingu’s Expansion and Growth

Mawingu, which recently secured $9 million in funding, is well-positioned to expand its operations across Kenya, particularly in rural markets. Emmaculate’s appointment aligns with Mawingu’s ambitious growth plans and her expertise will be instrumental in achieving these goals.

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Key Achievements and Future Plans:

  • Network Expansion: Mawingu has connected 29 counties in Kenya, providing internet access to over 19,000 customers.
  • Infrastructure Investment: The company plans to lay out 50 kilometres of fibre to further increase network access and improve internet quality.
  • Social Impact: Mawingu aims to positively impact 1 million East Africans by 2028.
  • Market Leadership: Mawingu remains committed to serving underserved areas and providing reliable internet connectivity to customers across Kenya.
Mawingu Data Plans and Packages
Mawingu Data Plans and Packages

Mawingu Foundation: Bridging the Digital Divide in Kenya

Mawingu Foundation is a dedicated organisation working tirelessly to bridge the digital divide in Kenya. With a focus on holistic digital inclusion, the Mawingu Foundation aims to ensure that everyone, regardless of their background, has access to the transformative power of the internet.

Key Impact Metrics:

  • Number of Beneficiaries: 34,800 individuals have benefitted from Mawingu Foundation’s initiatives.
  • Number of Institutions: 174 institutions have partnered with Mawingu Foundation to promote digital inclusion.

Mawingu: Managing Your Account Made Easy

Mawingu is committed to providing you with a smooth internet experience, and that includes managing your account with ease.

Checking Your Balance:

There are three convenient ways to check your Mawingu internet account balance:

  • Self-care Portal: Visit selfcare.mawingu.co and log in with your registered phone number and access PIN. Once logged in, select the option for viewing your balance statement in Customer Reports.
  • Recent Communication: Keep an eye on your email and SMS messages from Mawingu. They automatically send you a reminder message before your account expires, which will include your current balance.
  • Customer Service: If the above methods don’t work, you can always contact Mawingu customer service at 0111-194-000. They’ll be happy to assist you.

Making Payments:

Paying your Mawingu internet bill is quick and easy with these options:

  • Self-care Portal: Visit selfcare.mawingu.co and log in with your credentials. Once logged in, select Customer Action, followed by Make Payment.
  • Mpesa: Use Mpesa Paybill: 579950 and enter your current Mawingu account number as the account reference.

Accessing the Self-care Portal:

The self-care portal allows you to manage your Mawingu account conveniently. Here’s how to access it:

  • Visit selfcare.mawingu.co in your web browser.
  • Log in using your registered phone number and access PIN.
  • Forgot your PIN? No worries! Click on Forgot Pin? Reset to retrieve it.
  • Having trouble accessing the self-care portal? Don’t hesitate to contact Mawingu customer service at 0111-194-000 for assistance.

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Changing Your Password:

Maintaining strong passwords is essential. Here’s how to change your Mawingu account password:

  • Visit selfcare.mawingu.co and log in with your credentials.
  • Select the Change Password option and follow the on-screen instructions.

Forgot Your Account Number?

Don’t worry if you can’t recall your Mawingu account number. You can retrieve it in a few ways:

  • Check your recent email/SMS communications from Mawingu. Your account number might be included within the message.
  • Access the self-care portal and check your balance statement. Your account number will be displayed there.
  • Contact Mawingu customer service at 0111-194-000 if the above methods don’t work.

Emmaculate Wadenya’s appointment as Head of Max is a significant milestone for Mawingu. Her leadership and expertise will undoubtedly contribute to the company’s continued success and its mission to connect Kenya’s rural and peri-urban communities.

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