Safaricom PLC has announced robust audited results for the year ended 31 March 2026, demonstrating resilient performance in Kenya and accelerated momentum in Ethiopia.
The results reflect successful execution of the company’s Vision 2030 strategy, which aims to position Safaricom as Africa’s leading purpose-led technology company.
Key Financial Highlights – Safaricom Kenya
- Service Revenue: Grew 10.0% to KShs 400.79 billion.
- Net Income: Increased 24.7% to KShs 119.10 billion.
- M-PESA Revenue: Rose 13.4% to KShs 182.73 billion.
- EBIT: Grew 15.3% to KShs 182.30 billion.
- Operating Free Cash Flow: Up 16.7% to KShs 173.65 billion.
- One-month Active Customers: Reached 39.92 million (+7.6%).
- One-month Active M-PESA Customers: Grew to 40.99 million (+14.5%).
Group Performance
- Service Revenue: Increased 11.5% to KShs 414.14 billion.
- M-PESA Revenue: Grew 13.4% to KShs 182.74 billion.
- Three-month Active Customers: Rose 25.4% to 71.56 million.
Ethiopia Performance
Safaricom Telecommunications Ethiopia (STE) recorded strong growth, with service revenue up 86.6% to KShs 14.08 billion.
Three-month active customers increased 54.2% to 13.63 million, reflecting rapid customer acquisition and network expansion in its second full year of operations.
Shareholder Returns
The Board has proposed a final dividend of KShs 1.15 per share, bringing the total dividend for the year to KShs 2.00 per share (FY25: KShs 1.20). This represents a significant increase in returns to shareholders.
Leadership Commentary
FY26 was a landmark year for Safaricom, marking 25 years of transforming lives. We delivered strong commercial performance while advancing our Vision 2030 to become Africa’s leading purpose-led technology company
Peter Ndegwa, Group CEO
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We are pleased with the Group’s resilient performance, driven by double-digit growth in Kenya and accelerated momentum in Ethiopia, supported by disciplined cost management and strong cash generation
Dilip Pal, Group CFO,
FY27 Guidance
Safaricom has issued the following guidance for the year ending 31 March 2027:
- Group EBIT: KShs 180–187 billion
- Group Capex: KShs 64–70 billion
Looking Ahead
Safaricom PLC delivered a strong set of results for FY26, with double-digit growth in service revenue, significant increases in profitability, and continued expansion of its customer base.
The performance was underpinned by robust momentum in data, M-PESA, and digital services in Kenya, alongside rapid scaling in Ethiopia.
The proposed increase in dividends reflects confidence in the Group’s cash generation and long-term strategy.
As of 7 May 2026, these results provide a solid foundation for Safaricom’s Vision 2030 ambitions. Full details are available in the Safaricom PLC FY26 Results Booklet.
Safaricom Overview
Safaricom public announcement / notices: Official announcements, dividend notices, market disclosures and AGM updates are published on Safaricom’s Investor Relations portal and NSE disclosures.
Safaricom investor forum: Safaricom regularly hosts investor forums and earnings briefings for shareholders and analysts. The investor relations calendar lists events such as FY26 results announcements and AGMs.
Safaricom Sacco financial statements: Safaricom Investment Co-operative Society publishes annual audited financial statements and AGM reports for members covering assets, loans, deposits and performance.
How to check Safaricom shares: Investors can check the Safaricom share price and holdings through NSE brokers, CDSC statements, trading apps like Ziidi Trader on M-PESA, or the NSE website.
Safaricom total assets: Safaricom’s annual reports contain full balance sheet details, including total assets, liabilities and equity across Kenya and Ethiopia operations.
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